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ANSWERS TO YOUR QUESTIONS

Shopping Information

WHAT SHIPPING METHODS ARE AVAILABLE?
All orders are shipped free of charge, using standard shipping methods. If you need a specific shipping company, please contact us.
HOW LONG WILL IT TAKE TO GET MY PACKAGE?
Normally, our goods will arrive between 10-35days, and I still need 1-3 days to prepare for the event. According to statistics, the arrival in the United States, Canada, and Australia generally takes about 15 days.
DO YOU SHIP INTERNATIONALLY?
Our company cooperates with a number of international express companies, and currently can reach more than 220 international.
WHAT SHIPPING METHODS ARE AVAILABLE?
At present, we adopt cooperation with China 4px/EMS logistics company, and we can also designate other logistics companies such as DHL, but the cost of other logistics companies will be borne by customers. You can contact us for details.

Payment Information

WHAT PAYMENT METHODS ARE ACCEPTED?
As a convenient and fast payment method, PAYPAL has been cooperating with PayPal to support PayPal payment.
IS BUYING ON-LINE SAFE?
We use shopify to build our website and PayPal for payment, which maximizes the protection of customers' payment and privacy.

Orders and Returns

HOW DO I PLACE AN ORDER?
Choose the product you like, add it to the shopping cart or pay directly, then fill in the delivery address, submit your information, and then submit an order. Of course, completing the payment is the final order status. You will see the order waiting to be shipped, and once we ship it, you will receive an email notification. And order tracking will update the order information on the website.
DO I NEED AN ACCOUNT TO PLACE AN ORDER?
Our website sets up a mode of direct payment without an account, so you don't need to register an account yourself.
WHO SHOULD I TO CONTACT IF I HAVE ANY QUERIES?
You can get in touch with us through the contact information on our website, usually within 1-5 working days.
HOW CAN I CANCEL OR CHANGE MY ORDER?
Need to contact our after-sales customer service for the first time.
HOW DO I TRACK MY ORDER?
You can send an email to our customer service, or directly through the tracking link of our website, or check from www.17track.net by yourself
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